Frequently Asked Questions
1. What types of lighting products do you offer?
We specialize in decorative lighting, including chandeliers, pendant lights, wall sconces, outdoor garden lights, LED strips, and more.
2. Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping fees and delivery times will vary depending on your location. See our Shipping Policy for full details.
3. How long does delivery take?
Standard shipping typically takes 7–14 business days. Express options are available at checkout. Please allow additional time during holidays or peak seasons.
4. What is your return policy?
You can return unused, unopened items within 14 days of delivery. Please refer to our Returns & Refunds Policy page for detailed instructions.
5. Do your lights come with a warranty?
Yes, most products come with a 1-year limited warranty. If you experience issues, contact us with your order number and photos.
6. Can I customize lighting fixtures?
For bulk or commercial orders, we may offer customization options such as size, finish, or color temperature. Please contact us for more details.